Legal Terms

Terms of Service

Last updated: January 15, 2024

These Terms of Service govern your use of Search Intelligence's website and services. Please read them carefully.

1. Acceptance of Terms

By accessing or using Search Intelligence's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

We reserve the right to update these terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those changes.

2. Description of Services

Search Intelligence provides:

  • Search Engine Optimization (SEO) services
  • Digital Public Relations (PR) services
  • Content marketing and strategy
  • Website development and technical optimization
  • AI-powered marketing solutions
  • White-label services for agencies

All services are provided subject to these terms and the specific terms outlined in your service agreement.

3. User Accounts and Registration

When creating an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your information remains accurate and up-to-date

4. Payment Terms

Payment terms are as follows:

  • Fees are payable in advance unless otherwise agreed
  • All payments are non-refundable except as required by law
  • Late payments may incur additional charges
  • Prices are subject to change with 30 days' notice
  • All fees are exclusive of taxes unless stated otherwise

Failure to pay fees may result in suspension or termination of services.

5. Service Level Agreements

We strive to provide high-quality services, but we cannot guarantee specific results. Our commitments include:

  • Professional execution of agreed-upon strategies
  • Regular reporting and communication
  • Industry best practices and ethical methods
  • Reasonable efforts to meet project timelines

SEO and digital marketing results depend on many factors beyond our control, including search engine algorithm changes, competition, and market conditions.

6. Intellectual Property Rights

Intellectual property ownership is governed as follows:

  • You retain ownership of your existing content and trademarks
  • We retain ownership of our proprietary methods and tools
  • Content created specifically for you becomes your property upon payment
  • You grant us license to use your materials for service delivery
  • Neither party may use the other's intellectual property without permission

7. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate information and timely feedback
  • Not engage in illegal or unethical activities
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations
  • Not interfere with our systems or other users
  • Maintain appropriate security measures for your accounts

8. Prohibited Uses

You may not use our services for:

  • Illegal activities or content promotion
  • Spam, fraud, or deceptive practices
  • Violating others' intellectual property rights
  • Distributing malware or harmful code
  • Attempting to gain unauthorized access to systems
  • Activities that could damage our reputation

9. Confidentiality

Both parties agree to maintain confidentiality regarding:

  • Business strategies and proprietary information
  • Client data and sensitive business information
  • Trade secrets and competitive intelligence
  • Technical specifications and methodologies

This obligation survives termination of our relationship and continues indefinitely.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability is limited to the fees paid for services
  • We are not liable for indirect, consequential, or punitive damages
  • We do not guarantee specific SEO or marketing results
  • Our liability excludes losses from third-party actions
  • Force majeure events are excluded from liability

11. Termination

Either party may terminate services:

  • With 30 days' written notice for ongoing services
  • Immediately for material breach of terms
  • Immediately for non-payment of fees
  • As specified in individual service agreements

Upon termination, you remain liable for all accrued fees and must cease using our proprietary materials.

12. Governing Law and Disputes

These terms are governed by:

  • The laws of England and Wales
  • UK courts have exclusive jurisdiction
  • Disputes should first be addressed through negotiation
  • Mediation may be required before litigation

13. Contact Information

For questions about these Terms of Service, contact us:

Search Intelligence

Email: legal@search-intelligence.co.uk

Phone: +44 800 246 1001

Address: Oxford, United Kingdom

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