Privacy Policy
Last updated: January 15, 2024
Search Intelligence is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
Personal Information
We may collect the following personal information when you use our services:
- Name and contact information (email, phone, address)
- Company information and job title
- Payment and billing information
- Communication preferences
- Website usage data and analytics
Technical Information
We automatically collect certain technical information:
- IP address and browser information
- Device information and operating system
- Website usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing and improving our SEO and digital marketing services
- Communicating with you about our services and your account
- Processing payments and managing billing
- Sending marketing communications (with your consent)
- Analyzing website usage to improve user experience
- Complying with legal obligations and protecting our rights
3. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on:
- Contract: To fulfill our services and contractual obligations
- Legitimate Interest: To improve our services and business operations
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With trusted service providers who assist in our operations
- For legal compliance, safety, or protection of rights
- In connection with business transfers or acquisitions
- With your explicit consent for specific purposes
We never sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
- Secure data storage and backup procedures
6. Your Rights
Under GDPR and other privacy laws, you have the following rights:
- Access: Request access to your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for marketing communications
To exercise your rights, contact us at: privacy@search-intelligence.co.uk
7. Cookies and Tracking
We use cookies and similar technologies to:
- Ensure website functionality and security
- Analyze website performance and usage
- Personalize your experience
- Provide targeted marketing (with consent)
You can manage cookie preferences in your browser settings or through our cookie consent banner.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Support business operations and continuity
9. International Data Transfers
Your personal data may be transferred outside the UK/EU. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Other appropriate safeguards as required by law
10. Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us:
Search Intelligence
Email: privacy@search-intelligence.co.uk
Phone: +44 800 246 1001
Address: Oxford, United Kingdom
11. Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications for material changes
- Updating the "Last updated" date at the top of this page
Questions About Our Privacy Policy?
Our team is here to help you understand how we protect your data.
Contact Us